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From Getting Found to Getting Answered: How Customers Find and Book Appliance Repair in the Age of AI

September 23, 2026 3:30 PM - 4:30 PM (EDT)

Description

Join us for our next UASA Business Webinar on Wednesday, September 23 at 3:30p EST. Register here and you will be emailed the link to attend.

The way customers find and book appliance repair is changing fast. AI answers in Google Search, assistants like Siri and Gemini that draw on a person's own email and maps history, and automated systems that call businesses on a customer's behalf are all reshaping the path from "my dryer stopped working" to a booked job. 

This webinar walks that new path step by step: where customers get their answers now, what the AI tools are saying about your business, and how your website, your phone line, and even your receipts shape what they say. 

Attendees will leave with a practical checklist for making sure that when a machine speaks for their business, it gets them right.

Presenter
Alex Tiberi is the president of aptDigital, a digital marketing and consulting agency specializing in appliance repair companies across North America and a UASA Vendor Member. He teaches at ASTI and works daily with servicers on how customers actually find, choose, and book them.

Location

Online (Zoom)

Registrants will receive the Zoom information via email and will be reminded the day before the webinar via email.
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Contact Information

Name: Bin Wilcenski
Phone: (803) 919-1996
Email: bin@unitedservicers.com
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