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How Customers Now Use AI to Find, Vet, and Book Appliance Repair

September 23, 2026 3:30 PM - 4:30 PM (EDT)

Description

Join us for our next UASA Business Webinar on Wednesday, September 23 at 3:30p EST. Register here and you will be emailed the link to attend.

For twenty years, getting ranked was the goal: show up high, get found, get the call. But ranking only ever put you in front of a customer who then sized you up and made a choice, and that second step now belongs to machines. AI answers in search, agents that call your front desk on a customer's behalf, and assistants that recommend businesses from what's already on a customer's phone are reshaping the path from broken appliance to booked job. 

Using real examples from appliance repair companies across North America, this webinar maps the new path step by step: where each AI tool reads your business, what it's saying about you today, and what to have ready so that when a machine sizes up your shop, it gets you right.

Presenter
Alex Tiberi is the president of aptDigital, a digital marketing and consulting agency specializing in appliance repair companies across North America and a UASA Vendor Member. He teaches at ASTI and works daily with servicers on how customers actually find, choose, and book them.

Location

Online (Zoom)

Registrants will receive the Zoom information via email and will be reminded the day before the webinar via email.
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Contact Information

Name: Bin Wilcenski
Phone: (803) 919-1996
Email: bin@unitedservicers.com
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